FAQs
Q) I can’t find this on your website
A) All of our luxury pieces can be found on our online boutique www.AmandinaLuxe.com. If you can’t see your chosen product regrettably this garment may have sold out or be a discontinued style. Please always contact us and we will use our best endeavours to assist your requirement.
Q) I want a discount
A) From time to time we offer our VIP customers and social media followers rewards in the form of discount. Please follow our social media pages to keep ahead of special incentives ( see home page of our website to link through)
Q) I missed your social media discount
A) We are sorry that you missed the opportunity of saving on premium brand Amandina. Our next promotion will be emailed out to our VIP members posted on our Instagram Feed, tiktok videos.
Q) Where are garments made?
A) Our beautiful collections are designed in Australia by our specialist team and produced in one of our factories.
Q) What will go with this?
A) Please message our Stylist Teams 24x 7 who will be happy to help you choose your perfect Amandina Luxe item.
Q) I can’t log in to my account?
A) Apologies you are experiencing difficulties with our luxe online boutique. For help desk please contact us via contact form or email us. Please note Registration and log in for website account users is CASE SENSITIVE. You can also purchase Amandina Luxeas a guest user.
Q) The promotional code is not working?
A) All promotions we run as a brand are time responsive. Unfortunately if the code is not working the time frame for the discount has ended. Please follow our social media or join us as a VIP for future promotions. If the code isn’t working and social media indicates it should be please email us sales@amandinaluxe.com.
Q) When / what is your next promotion?
A) All of our discounts are advertised at the discretion of Amandina Luxe. Please follow our social media accounts and or join our VIP Members.
Q) I want this it’s not on your site?
A) Regrettably if the product is not showing on our website the item may have sold out. Please contact us for more information. Where possible we will make the garment for you.
Q) Cash on delivery – Can I pay this way?
A) ALL payment transactions are via our secure, encrypted payment system on www.Amandina Luxe. We do NOT accept payment on delivery, all payments are online via our encrypted payment gateway. If you do not have a credit or debit card please email us to arrange for an invoice to populate a bank transfer.
Q) What are the delivery costs?
We offer Free Shipping within the USA.
We offer Free Shipping for all orders over $50 in all the other countries.
Q) What couriers do you use?
A) We work with ALL courier networks Worldwide to ensure you get the very best service of carriage.